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3rd Search in eadu.cvm.tamu.edu Log Folders

Log onto Navigate to \\eadu.cvm.tamu.edu and check the logs files under:\Cubex_Billing_Sync in the file explorer.

  • C:/Cubex_Billing_Sync/unprocessed-files/ - If you find it here the Cubex Billing Sync is not currently running.

  • C:/Cubex_Billing_Sync/retry-logs/ - The system is trying to upload but is failing. Check the log file for what is going on.

  • C:/Cubex_Billing_Sync/failed-logs/ - The system tried 10 times and failed. Check help desk for the work item and / or open the log file and see what is going on.

  • C:/Cubex_Billing_Sync/resolved-retry-logs/ - The system successfully uploaded. Restart from search 1.

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