Credit Card Sale Instructions

Owned by jr_novak
Last updated: Jun 02, 2022
3 min read

Credit Card Terminal Instructions – PAX A80

Start Up:

The PAX A80 is not a mobile credit card device.  It must be plugged in to ethernet and power in order to complete a sale.

The cables are plugged in at the ALO desk and the credit card machine is kept in the safe.

  1. Plug in the machine to a power source.

  2. Connect the ethernet cable.

  3. The system should automatically power on.

  4. For any further questions on setting up machine refer to PAX A80 Quick Start Guide.

To change Settings

  1. Select the settings icon

  2. Enter the password 9876

     

Completing a Sale

  1. From the home screen click the button that says BlueFin

  2. Select Sale from the BlueFin home screen

3. Enter the total transaction amount and select confirm.  Store prices have been adjusted to account for the 2.5% processing fee.  When entering an amount, the ALO must simply total the cost of the store items.

         

4. Insert card into machine for chip reader or slide card if there is no chip. The card number can be manually entered, but this is not recommended. Tap to pay is not currently active.  Note that the sale will time out if the card is not inserted/slid, so make sure the purchaser has their card ready.

5. Have cardholder sign screen and select confirm. Selecting clear will clear the transaction. Cancel will print receipt with signature line.  Note: Many cards do not require a signature.

6. Remove card from card reader

7. Terminal will display transaction status

                 

 

Voiding a Sale

Voiding a sale can only be done same day as sale before 6pm CST

  1. From the BlueFin Screen, select the Void Sale button

2. Select the transaction number from the list or input (will be on receipt)

            

3. Confirm if the displayed transaction is the one to be voided. Scroll up on screen to find Confirm button.

           

4. Have cardholder sign screen and select confirm. Clear will clear the signature. Cancel will print receipt with signature line.

5. The terminal will display the transaction status.

          

Issuing a credit refund*

*this is used when the transaction has already posted to the merchant account after 6pm CST the day of the original sale, if transaction hasn’t posted use VOID option

  1. Select Refund (or Return depending on software version) from the BlueFin

2. Enter amount from receipt and select Confirm

 3. Swipe or insert card (Must be same card as original payment)

4. Have cardholder sign and select Confirm

5. Terminal will display transaction status