Vendor's Troubleshooting Information
- jr_pinero
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Company | Item | Model | Serial Number | TAMU Property Number | RMA | Date sent | Date received onboard | Problem Description | Vendor Troubleshooting Info |
|---|---|---|---|---|---|---|---|---|---|
Teledyne_ICM | X-Ray Source | 120B | 17 1738/05 | 91131 | AFTER SALES ICM 2019 3726 | May 2019 (X382) | Nov 2019 (X378T) | The IMS error screen kept reporting Q3B1, "main voltage too low." | |
Ocean Optics (Ocean Insight) | QEPro Spectrometer | QEPRO | QEP00732 | 90899 | 1428293 | April 2020 (X387P/387T) | Sep 2020 (X390P II) | It was not possible to perform the white calibration. It follows the variation of the temperature but in the opposite direction. | ADD VENDOR INFO |
Ocean Optics (Ocean Insight) | QEPro Spectrometer | QEPRO | QEP02181 | 91126 | 1428293 | April 2020 (X387P/387T) | Sep 2020 (X390P II) | It was not possible to perform the white calibration, had low counts and did not follow the same pattern as QEP00674.  | ADD VENDOR INFO |
Ocean Optics (Ocean Insight) | QEPro Spectrometer | QEPRO | Â | Â | 1426810 | Â | Â | Â |
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