Tech Reports

Issues

Software Issues

Instructions/Rules:

Issues reported appear here and on All Reported Software Issues page, which serves as an archive of all software issues.
If you edit a Description, add your name, what you changed and the date.
Once an issue has been resolved, change its Status to "Complete" and the issue will be moved to the "Completed Issues" section. Technicians will have the option of changing a status to "Verified and Closed" to remove the issue from the Notebook page. All issues are archived in this page.
Only developers and only technicians can add notes to their respective Notes columns.

Hardware Issues

Oct 12 2021 - It was reported on Exp396 that the Labconco freeze dryer was not working, specifying the pump. During Exp396T we started to troubleshoot. The pump is working fine but there is an issue with the manifold and/or lid. Still troubleshooting. A User Manual for the freeze dryer can be found here.

March 2021 - 2 reoccurring errors on the Aeris XRD when the instrument is not running regularly: 1. Goniometer Tube Access Control 856384 and 2. Sample Changer Z-Axis Control 960378. Errors can be transferred to a USB stick by following instruction in the Aeris User Guide Section 4.6.6. (error file is panalytical.IMS.Server.log). To clear the error power off and power on my hitting the green power button on the left hand side of the control display. A 'case' has been filed with Panalytical (Support Case Portal: Website Support Request) to ask if these errors can be fixed or if we have to remain using the 'power off and power on' method to clear the errors. The jr_alo account has filed the case and replies will be sent there.

Info for filing a case on the Aeris XRD:

Serial #: DY853

Machine Type : XRD-Research

Software Version: 1.3.110

Operating System: 2.0.76

Tasks

Create separate section in confluence for Sample Prep (XRD, pXRF and ICP). (This is started but info needs to be transferred).

Comparison Tests Between Malvern and Bruker XRD

Review Manuals for Malvern AERIS XRD

Review manuals for Bruker XRD User Guide and Quick Start Guide, the formatting and wording is poor. Specifically in Sample Prep and Scanning Samples, plus converting files and uploading.

Write Manual for Highscore Plus Software

Haskris Motor and Pump Replacement

Replace the tubing inside Haskris